Privacy Policy

HouseAR ("us", "we", or "our") operates https://www.housear.io (the "Site" or "Service") and the HouseAR App for iPhone and Android devices. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Last Updated:  3/2/2019

At Reislaufer LLC, we appreciate your use of and contributions to our websites, our mobile and desktop applications, our other properties and/or our related services (collectively known as the “Services,” or, each individually, a “Service”). Reislaufer LLC respects your privacy and is committed to protecting your personal information.

We encourage you to read this privacy policy to understand the information we collect and how we use and disclose it.  This policy applies to all of our Services that link to it.

1. Information Collected by Reislaufer LLC and HouseAR App

When you use the Services, we collect a variety of information from and about you, your devices, and your interaction with the Services.  Some of this information identifies you directly or can be used to identify you when combined with other data.

Collection of information by third-party services. Some Services require collection of your information directly by third parties. For example, if you use the Services to make rent payments, Reislaufer LLC uses Plaid Inc. (“Plaid”) to collect your personal and financial information about you from financial institutions. By using such Services, you grant Reislaufer LLC and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution. Your personal and financial information will be transferred, stored, and processed by Plaid in accordance with the Plaid Privacy Policy.

Reislaufer LLC will not knowingly collect personally identifiable information from any person under the age of 13.

2. How Reislaufer LLC Uses Your Information

Reislaufer LLC generally uses the information collected about you to provide and improve the Services, including to:

Email Management.  You may receive email from Reislaufer LLC or HouseAR for a variety of reasons – for example, if you took an action through the Services, you signed up for a regular report, or you posted your home for sale and a buyer or Agent sent you a message. If you have an account with Reislaufer LLC, your can select your preferences through your account settings if available. Also, you can manage your receipt of some types of communication by following the instructions included in the email we send you. Please note that, even if you unsubscribe from certain email correspondences, we may still need to email you with important transactional or administrative information.

3. When Reislaufer LLC Shares and Discloses Your Information

Your privacy is important and we are committed to protecting your information that identifies you personally. We will only share personal information that you provide outside the public areas of the Services in the following circumstances:

Reislaufer LLC may also share aggregated or de-identified information that cannot reasonably be used to identify you.

4. Interest-Based Advertising

We participate in interest-based advertising. This means that when you use the Services, we or third party service providers or advertisers may use cookies (that they collect or that we provide to them) or other similar technologies to collect information about your use of the Services (including mobile applications) or your online activities over time and across different websites and devices. Collected information may include the content you view, the date and time that you view this content, and the website that referred you to the Services, and this information may be associated with your unique browser, device identifier, or Internet Protocol (IP) address. These practices help tailor advertisements that are relevant and useful to you. These tailored advertisements may appear on the Services or on other websites, applications or properties.

You may opt-out of cookie tracking and analysis as described in the section below entitled ‘Opting Out of Collection of Information by Third Parties’. The Services do not otherwise respond to ‘do not track’ signals.

5. Opting Out of Collection of Information by Third Parties

Reislaufer LLC’s third-party ad servers, ad network providers, third-party advertisers may provide you with advertisements that you may see on the Services or on other affiliated websites. To improve the relevancy and help measure the effectiveness of such advertisements, the Reislaufer LLC Ad Providers may use cookies, web beacons, clear gifs or similar technologies. These are used to record users’ activity, such as the pages visited, and to learn what types of information are of most interest to the users. For more information regarding the choices you have about these technologies (such as opting-out), visit the Network Advertising Initiative, Digital Advertising Alliance, Omniture, and PrivacyChoice.

6. Third-Party Links and Websites

Throughout the Services, we may link to the websites of other companies and/or individuals. Further, certain functionalities on the Services may involve the distribution of your listing information to third-party websites. These third-party websites may collect information about users on those websites, and Reislaufer LLC’s privacy policy does not extend to these external websites and third parties. Please refer directly to these third parties and websites regarding their privacy policies.

7. Security and Retention of Information

Reislaufer LLC takes reasonable steps to protect the information users share with us from unauthorized use, access, and disclosure, both during transmission and at rest. However, no transmission of information via the Internet nor electronic storage solution can be entirely secure, so please be aware that we cannot guarantee absolute security.

You can access, update, and delete personal information you provide to Reislaufer LLC in your account profile by logging into your account on the relevant Reislaufer LLC Service. We may maintain a copy of the original version of your information in our records.

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Transfer of Information to the United States

Reislaufer LLC is based in the United States and you acknowledge that the information we collect is governed by U.S. law.  By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer, and storage of information in and to the United States, where you may not have the same rights and protections as you do under local law.

9. Government and Private Party Information Requests

Reislaufer LLC occasionally receives various forms of legal process from government agencies and private parties requesting information about HouseAR users.  Before we produce information, we will attempt to notify affected users and give them an opportunity to object unless notification is prohibited by law or if we believe that notification would create a risk of harm or be otherwise counterproductive.

10. Contacting Reislaufer LLC

If you have any questions about this privacy policy, or the privacy practices of Reislaufer LLC, please email us at  ar@housear.io , or you can write to us at:

Reislaufer LLC, Inc.
Attn: Consumer Care
417 Mount Royall Drive
Mount Pleasant, SC, 29464, USA

11. Changes to this Privacy Policy

Please note that this policy may be amended from time to time. You should check back for the most current version before relying on any of the provisions in this privacy policy. We will provide notice of material changes to the policy, either by posting a notice on our websites, by sending an email, or some other reasonable method.



Government and Civil Information Requests

This page provides information for law enforcement agencies and private litigants seeking production of Reislaufer LLC user data through legal process.  Our legal team reviews requests for user data carefully to ensure that the request is lawful and valid.  We interpret requests narrowly and will challenge requests that we deem vague, overbroad, or lacking a proper legal basis.

User Notice Policy

Before we produce information in response to a request, we will attempt to notify affected users and give them an opportunity to object unless notification is prohibited by law or court order or if we believe that notification would create a risk of harm or be otherwise counterproductive.  Non-disclosure instructions contained in legal requests must cite appropriate authority.

Government and Law Enforcement Agency Requests

Reislaufer LLC accepts service of subpoenas, search warrants, and court orders seeking production of documents by email from government and law enforcement agencies.  Requests must be submitted to ar@housear.io from an official government or law enforcement agency email address.  We will not accept service of legal process sent to this mailbox from non-government or non-law enforcement email addresses.

Requests should be accompanied by information about the agency and specific officer or attorney making the request sufficient to allow Reislaufer LLC to verify the request. Requests must also be facially valid and, if applicable, identify the relevant user(s) with specificity. We require a search warrant based on probable cause to release most user account content.

Private Party Requests

Reislaufer LLC accepts civil subpoenas for user data issued by Charleston County Superior Court and the federal courts in South Carolina.  All subpoenas issued by civil litigants seeking Reislaufer LLC user information must be served personally on Reislaufer LLC at our headquarters at 417 Mount royall Drive, Mount Pleasant, SC, 29464, or on DE Corporation, our registered agent for service of process. Reislaufer LLC does not accept service by mail, fax, or email.

Reislaufer LLC reviews all requests for user data carefully to ensure that a valid legal basis exists for the request and will challenge requests that we deem vague, overbroad, or lacking a proper legal basis. Requests must be facially valid and, if applicable, must identify the relevant user(s) with specificity. Before issuing a subpoena, parties should ensure that the information sought is not already available publicly on any of Reislaufer LLC's products.